An Exploratory Study into Human Resource and Analyst Practitioners Experience of People Analytics

Bartholin, Triona (2023) An Exploratory Study into Human Resource and Analyst Practitioners Experience of People Analytics. Doctoral thesis, SETU Waterford.

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Abstract

Human Resource (HR) and analyst practitioners find themselves at the heart of People Analytics (PA) initiatives viewed as vital for organisational success. Despite heightened interest, conceptual articles dominate, and research frequently adopts an organisational perspective. Lacking in the discussion is an appreciation of the contextual factors that affect enactment, and the agency HR and analyst practitioners bring to PA. Research hints that context can create opportunities and constraints for HR and analyst practitioners, yet the extent and implications of context remain unclear. Emerging research has begun to unmask the complexity of HR and analyst perspectives. However, insight is hampered as HR and analyst practitioners are seldom distinguished in literature. Differentiation is crucial, as each is likely to possess singular interests, and beliefs regarding PA. Extant research signals value in understanding how HR and analyst practitioners make sense of and undertake PA. It is this limited perspective that provides the basis to explore HR and analyst practitioners experience of PA. Semi-structured interviews supported by critical incident technique surface 19 HR and 11 analyst practitioners’ experiences of PA. Institutional theory permits an appreciation of the contextual pressures affecting HR and analyst practitioners, including labour market, legislative, and societal factors. Institutional logics surfaces the conflicting beliefs and values shaping PA enactment captured by HR practitioners’ dual people and market logics, and the analyst professional logic. Focusing upon agency, institutional work accounts for the purposive PA work used by HR and analyst practitioners to attain legitimacy, power, and agenda. A multilayered conceptual framework depicts the interplay over numerous levels, enabling a more holistic assessment of HR and analyst practitioners experience of PA. For practice, this research offers reassurance for those striving to embed PA, emphasising the importance of collaboration, and appreciating the unique values, beliefs, and meaning HR and analyst practitioners bring to PA.

Item Type:	Thesis (Doctoral)
Uncontrolled Keywords:	Human Resources, Analytics
Departments or Groups:	*NONE OF THESE*
Divisions:	School of Business > Department of Management and Organization
Depositing User:	Derek Langford
Date Deposited:	15 May 2024 14:06
Last Modified:	15 May 2024 14:06
URI:	https://repository.wit.ie/id/eprint/7787

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